State Farm® Insurance Agent Cliff Ourso
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittany Sherman
March 12, 2026
"Shelby Leblanc is professional and goes above and beyond to assist their policyholders."
"Thank you for the 5-star review, Brittany! Here on State Farm Agent Cliff Ourso’s Team, we are proud to serve our community and appreciate your recognition. "
William Scott AKA SOLDIER OF LIGHT
February 25, 2026
"If she can deal with me, she can handle anybody. Love and light to all .:)"
"Thank you, William! If you ever need anything else, feel free to reach out. - Cliff Ourso - State Farm Insurance Agent, Gonzales, LA"
Carline Daniels
February 25, 2026
"Shannon was exceptional and answer all my concerns"
"Thank you so much for your feedback! We’re thrilled to hear that Shannon was exceptional and addressed all your concerns. We’ll be sure to share your kind words with her. If you need any further assistance, please don’t hesitate to reach out!"
Samantha Houghton
February 24, 2026
"She was so helpful and saved me money and my family money too!"
"Thank you for your kind words and thoughtful review. We continually challenge ourselves to deliver the best for our customers. We truly appreciate your business and would be grateful if you could help spread the word!"
Daxx Viator
February 20, 2026
"Ms Shannon helped me with everything and made life so easy to switch from progressive"
"Thanks Daxx! Our customers' needs are important to us and we're glad we were able to earn your business!"
FG LG
February 15, 2026
"Absolutely wonderful customer service and follow-up support from Geri at this State Farm office. Would highly recommend to others!"
"Thanks for your review and kind words. We challenge ourselves to be the best for our customers so please spread the word and thank you for your business!"
Pamela Smith
February 5, 2026
"Assited by Shannon Hardesty, she went the extra mile"
"It's all about providing you with a personal price plan! We appreciate your business!"
Alex Sharp
January 30, 2026
"My agent went above and beyond to get me the best rate and did not disappoint! Polite, was good about call backs, and just generally a cheerful person to work with! Very satisfied!"
"Our customers are our number 1 priority. We aim to provide you with the best service possible, so please spread the word to call Cliff Ourso - State Farm. We appreciate your business and will be here when you need us!"
SHUNTRELL BERING
January 29, 2026
"Excellent service"
Kris H
January 23, 2026
"Shannon Hardesty was polite, knowledgeable, and very helpful. I'm thankful that your agency is in my corner if I need you!"
"Thank you, Kris, for your wonderful feedback! I'm happy to hear that Shannon was able to assist you with her politeness, knowledge, and helpfulness. It's great to know that you feel supported by our agency. If you ever need anything, don't hesitate to reach out. We're here for you!"
Robert Yeagley Jr
January 22, 2026
"Very good experience Shannon was very professional and polite excellent knowledge."
"Thank you! We appreciate your business!"
Connie Lewis Davis
January 21, 2026
"Very informative, patience, friendly, great listener, very professional, made me feel very assuring that joining State Farm was a right decision for me and my family. Thanks Shannon Hardesty"
"Thank you Connie! We pride ourselves on serving you! We appreciate your business and we’re here when you need us!"
J franklin
January 9, 2026
"I love that your customers are so important. Thank you"
"Our customers are our top priority! We appreciate your business! "
Helene Blank
January 6, 2026
"I had multiple phone conversations with Daniel, the agent who reached out to me from an online inquiry I made. He provided me with great quotes for policies that State Farm could offer. He was polite, genuine and all around helpful. I haven’t enrolled in any policies yet but I feel Daniel is a great agent for State Farm."
"Thanks Helene! Our customers needs are important to us and I sincerely hope we are able to earn your business! "
Md. Ariful Ahsan
December 11, 2025
"So nice to talk with her. Absolutely helpful and cooperative."
"Thank you and we appreciate your business!"
Mark Bounds
December 10, 2025
"I was very happy with Shannon she got me cheaper insurance then I had"
"Your needs are important to us! Thanks for allowing us the opportunity to earn your business! "
EDDIE
December 10, 2025
"Shannon Hardesty returned my call to give me insight on life insurance I was interested in. She ran through the details being very knowledgeable and explaining the details being very precise and explaining to where I could understand it. Thankyou very much and I purchased the insurance."
"Eddie your needs are important to us and we appreciate your business!"
Kanesha Miller
November 24, 2025
"I had a wonderful experience speaking with Shannon Hardesty. She was very helpful, friendly, and patient! She answered every question I had and took out time to explain them very well!"
"Thanks Kanesha! We appreciate your business and will be here when you need us!"
brandon sanders
October 29, 2025
"Mr Daniel with cliff ourso statefarm has great hospitality and is a good candidate at his job and he deserves more than what he has been getting from you all and he needs a easier as well he was the best and the most patient with statefarm and he helped me figure out my problems I had been having for about a week or two . - Brandon Sanders"
"Thanks Brandon! Helping you find the right fit is what we do! We appreciate your business and want to help others like you so please send them our way! "
blues blues
September 2, 2025
"Ms Gerri was very nice and helpful and she save me money on my car insurance, thank so much"
"That’s why we’re here and we appreciate your business! "
Madison Fetterolf
September 2, 2025
"She was amazing very knowledgeable and very professional. I would recommend her to everyone I could!"
"Thanks Madison! We appreciate your business and we’ll be here when you need us!"
jessica palmer
August 23, 2025
"Mr. Daniel, the agent I spoke with, is the most genuine, kind, and all-around incredible insurance agent I've EVER spoken to...heck, even ever HEARD OF! My experience with him literally had me telling everyone in town to call! (Well, the awesome low rates and great coverage State Farm had for me was also a big ol' selling point too, but if Mr. Daniel hadn't been so wonderful and charming, I might have just stuck with my old company.) Note to the Management: Mr. Daniel deserves a dern RAISE! Personable, beautiful call tone, GREAT call flow, he has it all in spades! Thank you State Farm for hiring this young man."
"Thanks Jessica! We take pride in you, our customer! We appreciate your business and will be here when you need us! "
orlandonx Harmon
August 22, 2025
"It was a fun & smooth experience 👌🏻"
"Thanks for the review and we appreciate your business, so don’t hesitate to call when you need us!"
Renelle Davis
August 7, 2025
"Geri was super friendly and helpful. Not only did I save about $100 per month on my auto policy, but I felt like I’d found a new friend, as well. Thank you Geri!"
"Thanks Renelle! That’s the kind of service we pride ourselves on, so please spread the word! We appreciate your business! "
Kyle
August 6, 2025
"Very informative about coverage. They treat you like a person not just another number. Very impressed 👏"
"Hi Kyle, I’m glad to hear that we were able to properly service you! We appreciate your business and thanks for the review! "