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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Griselda DIAZ

June 11, 2026

5  out of  5
rating by Griselda DIAZ
"Great! She’s wonderful and respectful, she help me to understand my policy and answer all my questions, she is always there to help me with my issues and questions."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cliff Ourso’s Team. "
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Anne-Marie Millet

June 9, 2026

5  out of  5
rating by Anne-Marie Millet
"I called and requested auto, home and flood coverage quotes today and was blessed to be connected with Sean. This gentleman is an outstanding example of true customer service! He took the time to review every aspect of each coverage type, worked with me on adjusting numbers to fit my budget and he was such a delight the entire conversation. He was patient, knowledgeable and educated me on many things across the board. He is a shining star and a true asset to this agency! I look forward to working with him in the future for our insurance needs."
We responded:
"Anne-Marie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cliff Ourso’s Team!"
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Zach Creel

May 28, 2026

5  out of  5
rating by Zach Creel
"Both Daniel and Sean were great; they created a smooth process."
We responded:
"Wow, thank you for the 5-star review, Zach! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rose Clark

May 19, 2026

5  out of  5
rating by Rose Clark
"Geri was extremely helpful and went out of her way to make confusing insurance changes easy and seamless."
We responded:
"Rose, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cliff Ourso’s Team here in our Gonzales office. "
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Francisco Dusan

April 15, 2026

5  out of  5
rating by Francisco Dusan
"Ms Geri was able to take me step by step until I got the right policy"
We responded:
"Thank you so much for the 5-stars, Francisco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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William Scott AKA SOLDIER OF LIGHT

February 25, 2026

5  out of  5
rating by William Scott AKA SOLDIER OF LIGHT
"If she can deal with me, she can handle anybody. Love and light to all .:)"
We responded:
"Thank you, William! If you ever need anything else, feel free to reach out. - Cliff Ourso - State Farm Insurance Agent, Gonzales, LA"
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Carline Daniels

February 25, 2026

5  out of  5
rating by Carline Daniels
"Shannon was exceptional and answer all my concerns"
We responded:
"Thank you so much for your feedback! We’re thrilled to hear that Shannon was exceptional and addressed all your concerns. We’ll be sure to share your kind words with her. If you need any further assistance, please don’t hesitate to reach out!"
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Samantha Houghton

February 24, 2026

5  out of  5
rating by Samantha Houghton
"She was so helpful and saved me money and my family money too!"
We responded:
"Thank you for your kind words and thoughtful review. We continually challenge ourselves to deliver the best for our customers. We truly appreciate your business and would be grateful if you could help spread the word!"
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Daxx Viator

February 20, 2026

5  out of  5
rating by Daxx Viator
"Ms Shannon helped me with everything and made life so easy to switch from progressive"
We responded:
"Thanks Daxx! Our customers' needs are important to us and we're glad we were able to earn your business!"
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FG LG

February 15, 2026

5  out of  5
rating by FG LG
"Absolutely wonderful customer service and follow-up support from Geri at this State Farm office. Would highly recommend to others!"
We responded:
"Thanks for your review and kind words. We challenge ourselves to be the best for our customers so please spread the word and thank you for your business!"
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Pamela Smith

February 5, 2026

5  out of  5
rating by Pamela Smith
"Assited by Shannon Hardesty, she went the extra mile"
We responded:
"It's all about providing you with a personal price plan! We appreciate your business!"
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Alex Sharp

January 30, 2026

5  out of  5
rating by Alex Sharp
"My agent went above and beyond to get me the best rate and did not disappoint! Polite, was good about call backs, and just generally a cheerful person to work with! Very satisfied!"
We responded:
"Our customers are our number 1 priority. We aim to provide you with the best service possible, so please spread the word to call Cliff Ourso - State Farm. We appreciate your business and will be here when you need us!"
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SHUNTRELL BERING

January 29, 2026

5  out of  5
rating by SHUNTRELL BERING
"Excellent service"
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Kris H

January 23, 2026

5  out of  5
rating by Kris H
"Shannon Hardesty was polite, knowledgeable, and very helpful. I'm thankful that your agency is in my corner if I need you!"
We responded:
"Thank you, Kris, for your wonderful feedback! I'm happy to hear that Shannon was able to assist you with her politeness, knowledge, and helpfulness. It's great to know that you feel supported by our agency. If you ever need anything, don't hesitate to reach out. We're here for you!"
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Robert Yeagley Jr

January 22, 2026

5  out of  5
rating by Robert Yeagley Jr
"Very good experience Shannon was very professional and polite excellent knowledge."
We responded:
"Thank you! We appreciate your business!"
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Connie Lewis Davis

January 21, 2026

5  out of  5
rating by Connie Lewis Davis
"Very informative, patience, friendly, great listener, very professional, made me feel very assuring that joining State Farm was a right decision for me and my family. Thanks Shannon Hardesty"
We responded:
"Thank you Connie! We pride ourselves on serving you! We appreciate your business and we’re here when you need us!"
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J franklin

January 9, 2026

5  out of  5
rating by J franklin
"I love that your customers are so important. Thank you"
We responded:
"Our customers are our top priority! We appreciate your business! "
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Helene Blank

January 6, 2026

5  out of  5
rating by Helene Blank
"I had multiple phone conversations with Daniel, the agent who reached out to me from an online inquiry I made. He provided me with great quotes for policies that State Farm could offer. He was polite, genuine and all around helpful. I haven’t enrolled in any policies yet but I feel Daniel is a great agent for State Farm."
We responded:
"Thanks Helene! Our customers needs are important to us and I sincerely hope we are able to earn your business! "
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Md. Ariful Ahsan

December 11, 2025

5  out of  5
rating by Md. Ariful Ahsan
"So nice to talk with her. Absolutely helpful and cooperative."
We responded:
"Thank you and we appreciate your business!"
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Mark Bounds

December 10, 2025

5  out of  5
rating by Mark Bounds
"I was very happy with Shannon she got me cheaper insurance then I had"
We responded:
"Your needs are important to us! Thanks for allowing us the opportunity to earn your business! "
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EDDIE

December 10, 2025

5  out of  5
rating by EDDIE
"Shannon Hardesty returned my call to give me insight on life insurance I was interested in. She ran through the details being very knowledgeable and explaining the details being very precise and explaining to where I could understand it. Thankyou very much and I purchased the insurance."
We responded:
"Eddie your needs are important to us and we appreciate your business!"
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Kanesha Miller

November 24, 2025

5  out of  5
rating by Kanesha Miller
"I had a wonderful experience speaking with Shannon Hardesty. She was very helpful, friendly, and patient! She answered every question I had and took out time to explain them very well!"
We responded:
"Thanks Kanesha! We appreciate your business and will be here when you need us!"
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brandon sanders

October 29, 2025

5  out of  5
rating by brandon sanders
"Mr Daniel with cliff ourso statefarm has great hospitality and is a good candidate at his job and he deserves more than what he has been getting from you all and he needs a easier as well he was the best and the most patient with statefarm and he helped me figure out my problems I had been having for about a week or two . - Brandon Sanders"
We responded:
"Thanks Brandon! Helping you find the right fit is what we do! We appreciate your business and want to help others like you so please send them our way! "
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blues blues

September 2, 2025

5  out of  5
rating by blues blues
"Ms Gerri was very nice and helpful and she save me money on my car insurance, thank so much"
We responded:
"That’s why we’re here and we appreciate your business! "
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Madison Fetterolf

September 2, 2025

5  out of  5
rating by Madison Fetterolf
"She was amazing very knowledgeable and very professional. I would recommend her to everyone I could!"
We responded:
"Thanks Madison! We appreciate your business and we’ll be here when you need us!"